1. Contact TacticalTECH1 Customer Service for a Return Authorization Number. Any returned item received without a return authorization number, may take additional time to inspect and credit the account.
Return Authorizations must be requested within 5 days of receipt and be
received at our Warehouse within 20 days of
shipment. Returns requested after 5 days are subject to a 15%
3. Non-stock lengths and special cut lengths of rope and webbing
(item sold x ft.) and special order products are non-refundable. No
refunds for any printed or recorded media.
Most Items sold by TacticalTECH1 are Life Safety Equipment. Products
returned after 30 days from original shipment may not be eligible for
return credit. All products must be returned in original condition with original packing and any instructions or paperwork included.
5. Items are inspected prior to determination of credit due.
caused by a TacticalTECH1 error will be exchanged or full credit given.
Returns due to customer error may be subject to a 15% restocking fee
PLUS cost of freight to and from customer.